Privacy policy
This notice provides information pursuant to Article 13 of the General Data Protection Regulation (GDPR) on which personal data we process, for what purpose, on what legal basis and for how long.
Controller
MilieuLux
Valentin Susuri
Wiesentfelser Straße 58, 81249 München
Phone: +49 160 4094324
E-Mail: Info@MilieuLux-Reinigung-Muenchen.de
Valentin Susuri
Wiesentfelser Straße 58, 81249 München
Phone: +49 160 4094324
E-Mail: Info@MilieuLux-Reinigung-Muenchen.de
What data we process and why
Accessing the website
- Data processed
- IP address, time, page requested, volume of data transferred, browser and operating system identifier
- Legal basis
- Art. 6(1)(f) GDPR — legitimate interest in technically sound operation and defence against attacks
- Retention period
- The retention period depends on the hosting provider’s configuration and will be stated here once it is settled.
Getting in touch via form, phone, WhatsApp or email
- Data processed
- Name, phone number, email address, property address, your message and any details you provide voluntarily
- Legal basis
- Art. 6(1)(b) GDPR — steps taken at your request prior to entering into a contract
- Retention period
- until the matter is concluded; thereafter in line with commercial and tax retention periods
Appointment booking
- Data processed
- Name, contact details, type of appointment, date and time slot, reason
- Legal basis
- Art. 6(1)(b) GDPR
- Retention period
- until the appointment is concluded plus statutory retention periods
Digital time and cost estimate
- Data processed
- Your details about the property, area, condition and task, plus the calculated result; contact details only if you send the result
- Legal basis
- Art. 6(1)(b) GDPR where you send the result; otherwise the calculation involves no personal reference
- Retention period
- as for a contact enquiry
Photo and file upload for estimation
- Data processed
- the files you upload and their metadata
- Legal basis
- Art. 6(1)(b) GDPR
- Retention period
- automatic deletion once the enquiry is concluded; files are held in non-public storage and are not indexable
No external services on page load
When you open this website, not a single resource is loaded from a third-party server. Fonts are held within the project, the service-area map is drawn in-house, and there is no map embed, no analytics script and no social media widget.
This is verifiable: a check in the project records every outgoing request from every page type; the operator holds the result. The WhatsApp button is a plain link – it loads nothing unless you click it.
Your rights
- Access to the data stored about you (Art. 15 GDPR)
- Rectification of inaccurate data (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection to processing based on legitimate interests (Art. 21 GDPR)
- Withdrawal of consent with effect for the future (Art. 7(3) GDPR)
- Complaint to a supervisory authority (Art. 77 GDPR)
Competent supervisory authority
Bayerisches Landesamt für DatenschutzaufsichtPromenade 18, 91522 Ansbach
Competent for non-public bodies in Bavaria.