Cleaning for shops in Munich

When the window is tight

When the window is very tight, look at staffing rather than at scope. Two people for one hour add up to the same working hours as one person for two, because billing is per person and working hour. Travel is unaffected: it is charged once for the working day, however many people turn up. Halving the window therefore costs nothing extra — it simply has to be planned far enough ahead.

Several branches, one framework

Chains usually ask for one uniform plan across all sites. That comes apart in three places: differing opening times, differing floor coverings and entrance areas of very different sizes. A shared framework with a separate site sheet per shop works better, listing the window, the floor type and the contact person. Each location stays a job of its own with its own travel charge. We work exclusively within the Munich city area; branches beyond the city limits cannot be added, not even as part of a larger contract.

The entrance in wet weather

The entrance turns weather into working time. On a wet day the area behind the door looks nothing like the rest of the shop after two hours of footfall, and an earlier appointment does not help — only a second, short one does. For days like that an on-call visit can be agreed, triggered by your branch manager. Anything outside the threshold is not included: we do not clear or grit in winter.

What to clear beforehand

We do not handle stock, and that shapes your preparation. Nothing should be standing on the floor that does not belong there: delivered cartons, rails left over from a refit, cables from promotional displays. Locked display cases stay locked and are wiped from the outside; the key stays with you. If a shelving unit is to be clean right into the corners, your staff clear it for an agreed appointment — otherwise we work around the goods.

Floors and shop windows

How often the floor needs attention follows the number of people coming through the door, not the square metres. A specialist shop with booked consultations and thirty visitors a day manages on a few visits per week; the same layout on a shopping street needs a daily pass. Allow for peaks as well: the run-up to Christmas and the sales lift soiling markedly for weeks. We plan limited extra visits for that instead of raising the standing frequency.

Shop windows are usually cleaned too rarely and at the wrong moment. The inside gets dirty mainly while the display is being dressed, so the sensible appointment falls on the day after the change, not before it. On the outside, the marks collect in the lower third of the pane, at child hand height, where they are barely visible from inside. Ground-floor glass we clean from floor level. Panes higher up, façade cleaning and work on the building envelope are not part of our offering.

Two names, two numbers

Day to day you need one person on your side who reports changes, plus a stand-in for their days off. In shops with rotating shift leads this is the most common source of trouble: word of a rescheduled delivery never reaches us and the team arrives to blocked aisles. So settle two names and two numbers before the first routine visit runs. Whoever writes to us gets an answer from a person, not from an automated system.