Maintenance cleaning in Munich

Visible-surface and deep cleaning

Day to day we mostly work on a visible-surface basis: whatever is used, touched and seen is done at every visit. Everything that sits deeper moves into a cycle of its own. Gaps behind radiators, skirting boards, door leaves, switch surrounds, ventilation grilles and the tops of cupboards are the surfaces that go unnoticed for years under visible-surface cleaning alone. In the plan they carry a month marker, so they come round predictably rather than only becoming obvious once they are hard work.

Separate from this is deep cleaning, which runs once or twice a year as an appointment in its own right. It is not a more intensive routine visit but a different job: coatings are stripped, floors rebuilt, edges and grout worked from the ground up. If that appointment is missing, the work quietly migrates into the routine visits. Those then take longer without the result improving. We therefore plan it in from the start.

Walk-through and contact

On a recurring contract, quality cannot be judged from a single visit, only over time. We therefore arrange a joint walk-through after four to six weeks and at fixed intervals thereafter. Three questions matter: does the cycle suit each area, is the time allowed sufficient, and are there surfaces nobody commissioned but somebody expects. Whatever comes out of that goes into the plan rather than being agreed verbally.

A named contact on your side helps, as does a fixed supervisor on ours. Otherwise feedback spreads across several channels and never reaches the person actually carrying out the visit. We also note things at the property: a dripping tap, a loose door stop, a covering lifting at the edge. Putting them right is not part of our service, reporting them is – and an early report is usually worth more than a late repair.

When someone is away

On recurring contracts, holidays and illness are not exceptions but part of the year. So that a stand-in does not start from scratch, the site folder stays on the premises: service plan, room list, access and key arrangements, notes on flooring types and sensitive surfaces. Whoever steps in reads it before walking the building for the first time. We announce a change of personnel beforehand – not as a formality, but so your team knows who is at the door.

When the use changes

The most common reason for an unsatisfying recurring contract is a pattern of use that changed while the plan stood still. Extra workstations, a repurposed room, longer opening hours, more public traffic on the ground floor: all of it shifts the workload without anyone touching the agreement. Tell us about such changes early. The plan is then adjusted – expressly downwards too, if an area is being used less than before.

Quote and cycle

For a reliable quote we need no measured survey, but we do need structure: rooms by type of use, flooring per area, the number of washroom units and basins, possible access times, the cycle you want and the question of what your own staff already handle. From that a time range per visit follows. Without those details we could only guess, and on recurring work a guess always costs one side or the other.

That leads to a calculation which surprises many: stretching the cycle saves less than expected. Travel costs fall because there are fewer working days – but the working time per visit rises, because two weeks of dirt take longer than one. The interval at which this tips depends on the building and on how many people pass through it; we work it out for yours before you switch.

The first visits

The first visits of a new recurring contract take longer than the later ones. A building previously cleaned irregularly carries a backlog that has to be worked off once before any cycle can take hold. We tell you in advance whether a one-off intensive visit up front makes more sense than four extended routine visits. Usually it does, because otherwise the backlog drags through the whole settling-in period.